Refund & return policy
Return Policy
We hope you love your purchase, but if something isn’t quite right, we’re here to help with returns and exchanges.
Eligibility for Returns
Returns are accepted within 10 days of the delivery date.
Items must be:
Unworn, unwashed, and in original condition
Non-Returnable Items
Underwear, swimwear, or bodysuits (for hygiene reasons)
Customized, altered, or made-to-order garments
How to Initiate a Return
Email us at contact@sales@blackanchorsupply.com
Include your order number and reason for return.
Once approved, you’ll receive return instructions and a return address.
Refunds
Refunds will be issued to your original payment method once we have received and inspected the returned item.
Please allow up to 7 business days for processing.
Shipping fees (if any) are refundable.
Damaged or Incorrect Items
If you received a defective or incorrect item, please don’t hesitate to contact us within 48 hours of delivery, providing photos and details, and we’ll resolve the issue as soon as possible.